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Business Travel

At Fred. Olsen Business Travel we believe that by working harder for our customers we forge strong working relationships that will exceed expectations.

We never compromise on our award winning service and continuously strive to offer choice and flexibility whilst embracing the challenges of an ever changing industry. As an independent agency our team of experienced consultants are waiting to make YOUR job easier.

From flights, to chauffeur transfers, from hotel reservations to car hire, Fred. Olsen Business Travel Management can fulfil your every need.

Fred. Olsen Business Travel provide you with a full corporate travel service. We can help you to take your business further by:

  • Controlling your travelling costs
  • Reporting on your travel expenditure
  • Providing you with an account facility

You have everything you need to know at your fingertips. you know the benefits of the services we provide and how we can help you and your business, we are just a phone call away...

More. about us

Fred. Olsen Business Travel is a trading name of Fred. Olsen Travel and is owned by Fred. Olsen Ltd.

Established in 1988, Fred. Olsen Business Travel is an independent agency which allows us to offer a selection of travel options without being restricted to preferential suppliers. Our team of highly qualified business travel specialists have a combined 100 years of industry experience.

We aim to deliver a comprehensive, personal and impartial Travel Management service of the highest quality - 24 hours a day.

Fred. Olsen Business Travel can offer a full range of services with competitive rates. As part of the consortia Advantage, which gives us access to preferential fares and rates with 149 suppliers relevant to Business Travel..

We deliver a comprehensive, personal and impartial service which is on hand 24 hours a day ensuring our service is of the highest quality. We will use our reservation systems, bed banks, commercial agreements and corporate rates as well as search the internet for the most cost effective options.

The Fred Olsen Business Travel service ethos

Client focused

We work with you to gain an in-depth understanding of your business, what your travellers and travel bookers need in order to ensure that our business travel service exceeds your expectations

Immediate, continuous cost savings

We will always offer you the best deal we can for you or your group.

Proactive account management

A choice of fully managed or on-line service options. We combine the significant cost benefits that automation brings with the cost-efficiencies that our expert team delivers, day in, day out.

Accurate, meaningful management information

We will listen to what you need and customise this to what is important to your business. Our use of technology, staff expertise and attention to detail, alongside diligent business processes, all contribute towards a service proposition our valued clients can rely upon.

Surety and continuity of service

More and more businesses are entrusting us to cost-effectively manage their corporate travel, leaving you free to focus on your business and your clients needs.

Book with Confidence. We are a Member of ABTA (membership no. 96925) which means you have the benefit of ABTA's assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. Check our ABTA membership

Services we provide

At Fred. Olsen Business Travel we have the benefit of an unbiased computerised reservation system (CRS) called Sabre. Sabre allows our staff to search the airlines, world-wide for routes to your preferred destination. Our system can obtain real-time availability ensuring that the fares given are the most up to date.

Complex itineraries are required more and more frequently. We utilise our systems and experience to offer the best seat for you. Whether it is based on fare or routing, our choice of airlines and fares are considerable from upper class tickets to low cost, ‘no frills’ airlines we’ve got it covered.

Our CRS displays availability by class and indicates to our staff the conditions and limitations associated with the reservation. As a general rule, fixed fares booked well in advance will be cheaper, but there will be penalties for changing.

The most expensive ticket prices are associated with fully flexible, fully changeable and fully transferable tickets.

Fred. Olsen Business Travel also have access to Net tickets. These tickets will produce substantial cost savings, but will be more restricted and will carry penalties for cancellation or change. More importantly, this type of ticket will not be transferable to another carrier.

No-Frills Carriers provide competitive ticket prices but may involve use of airports remote from city centres. Fares normally increase closer to the departure date and become less competitive with the schedule carriers. The majority of carriers allow name and flight changes – at a cost. Taxes for unused or cancelled flights are not returned. Fred. Olsen Business Travel will search all available methods to meet a preferred itinerary. In some cases and to meet timing constraints, the ideal solution may require a mix of low-cost and schedule carrier.

There are various internet search engines in the market-place that purport to offer all options. Net and consolidated fares would not necessarily be available to them. Also, many of the sites are biased, and some do not offer last-minute availability. None that we know will allow an option to be held. Their systems depend on confirmed bookings. This practice runs counter to the norm in business travel, where last-minute changes are inevitable and part and parcel of the business travel trade.

Dynamic packaging is a system where all elements of travel (air, car-hire and hotel) are offered from one source but by separate suppliers. No single agency takes responsibility for all the elements – it is a case of ‘buyer beware’ in the event that not all the elements are produced. Changes to one element will not be triggered by changes in another.

Whatever your accommodation preference or budget, we are confident we will meet your requirements.

With a vast choice of hotel rates at our disposal, Fred. Olsen Business Travel can reserve 5-Star exclusive resorts, smaller guesthouses, country retreats and airport hotels.

We are able to secure reservations on either a guaranteed or pre-paid basis with hotels in the UK and throughout the world. Searches on our computer reservation system for hotel availability will give access to a hotel’s own live inventory and will offer the cheapest rate available.

The standard or rack rate is not always the best value, neither will the corporate rate as many hotels discount their rates depending on occupancy and season. Special offers will be presented to our staff during the initial search, and these will be quoted at the time.

Fred. Olsen Business Travel will also book a pre-negotiated rate that may have been established by a company or one of its subsidiaries or clients

Where possible, we will help to negotiate a preferred rate where the number of room-nights would merit such a rate. Hotel payment is normally settled on departure when queries can be addressed by the client and hotel staff directly. However, we can also offer a bill back service subject to conditions

Airport Parking

Finding a parking space at a supermarket can be difficult enough, let alone at a busy airport!

At Fred. Olsen Business Travel we can pre-book secure airport parking at all UK airports, making your travel experience run smoothly. Special rates are usually available if you book up to 7 days before travel and space is guaranteed. This can be invaluable, especially at peak times.

For that extra convenience why not experience a meet and greet valet service. Available at most airports, the meet and greet service allows you to drive to your departure terminal, drop your keys at reception and head straight to check-in. Your car is parked for the duration in a secure parking area and returned to you upon arrival.

Airport Hotels

Morning flights usually mean an early start. Why not get a good nights sleep the night before and book a hotel at the airport. We can book this in addition to your airport parking and possibly save you more money!

Airport Lounges

Why not start your trip relaxing in comfortable surroundings? We can book airport lounges in many UK and worldwide airports!

With over 300 airport VIP lounges worldwide in over 190 airports, including 25 in the UK, you can add an extra touch of luxury to your next trip and make the travel experience a whole lot better.

Car hire, rail and ferry reservations can be made quickly and efficiently through either our computer reservation or by phone to a comprehensive choice of suppliers.

Car Hire

Fred. Olsen Business Travel has preferred supplier agreements with the leading car hire companies and is often able to provide preferential rates for our clients.

If a client has a corporate/ negotiated rate with a car rental firm then these would be built into the client's profile and adhered to at the time of enquiry.

Rail Travel

Fred. Olsen Business Travel has access to regional, European, international and Eurostar rail rates.

Rail fares have become as complex as air fares and require specialist consultants to ensure the best ticket price is obtained.  The route, journey time and ticket type will affect the price of each ticket. Our technology platforms are geared to sourcing the lowest available fare and in addition save you time.

Ferry Tickets

Fred. Olsen Business Travel can offer reservation services for all major car and passenger ferry services to and from the UK and beyond. Where possible we will prepay reservations and send you a full itinerary. we can also secure cabins or club class services where required to ensure as relaxing a journey as possible

We take the hassle away from you by utilising a variety of methods to source the most cost-effective itinerary for each specific journey.

We are able to offer an excellent passport and visa service where application forms and up to date information can be obtained quickly and efficiently. Application forms are handled in a professional and efficient way, ensuring speedy response times.

For travellers wishing to take their car on the train to France, we offer fast, efficient reservations on European Rail including business class with priority boarding and full flexibility. We can also book rail tickets for journeys at home and abroad.

With our regular involvement with the hotel industry we have the knowledge and expertise to organise meetings, conferences or events of any size to your specification, either in the UK or abroad.

Fred. Olsen Business Travel has an experienced marine and offshore team. Our marine travel team deal with all aspects of marine and offshore travel requirements. The department has experience in working with multinational ship’s crew and offshore working patterns. This can range from organising large group turnarounds, booking last minute flights or transferring crew members ship to ship.

The key to our success in marine travel is our team. The long-serving specialists in our office provide decades of insight and experience. Combined with specially negotiated fares from our airline providers we are confident that we can offer a first-class service.

24-hour service

Our out of hours calls are covered by an experienced marine travel team. Because we understand that shipping or oil and gas companies require round the clock access to booking and ticketing facilities, we ensure the service is consistently professional by not redirecting your calls around the globe.

All original bookings can be accessed/amended, new ones made and ticketing arranged.

Our Booking Process

Marine travel bookings are received directly from vessels or Marine Personnel departments. We will work within your company travel policy guidelines. All ticketing is crossed checked to ensure accuracy and reports are run at the end of each day to ensure all necessary tickets have been issued. Unused ticket refunds are monitored regularly to ensure they have been paid promptly.

We will look after you and your companions throughout your travels

Fred. Olsen Business Travel are specialists at arranging travel for schools, clubs, organisations and like-minded people travelling together. Group rates can be obtained for a minimum of 10+ people. We can compare and negotiate group fares direct with airlines, saving you time and money.

We offer a consistent fare level – when booking your group, the fare is the same for all passengers. If you book separately or online, you will get a minimal amount of seats at one fare, increasing beyond that.

As a local independent travel agency, Fred. Olsen Travel agents take the time to listen to your staff’s needs and can identify from hundreds of different options which would be the best experience. By offering tried and tested holidays, we can ensure that your staff get the most out of their leisure time, as well as great value for their money. You will be amazed at how productive your workforce are, after they’ve enjoyed their free time to its fullest.

We have the knowledge and expertise to tailor dream holidays anywhere in the world. All provided with industry bonding and accreditation to ensure financial security and peace of mind.

What we can do for you...

  • Tailor Made Holidays
  • Ski & Adventure Holidays
  • Beach Holidays
  • Worldwide Flights
  • Car Hire
  • Weddings Overseas
  • Honeymoons
  • Attraction Tickets
  • Theatre Breaks
  • Golf & Spa Weekends
  • Airport / Port Parking
  • Hotels • Villas & Apartments
  • Ocean Cruising
  • River Cruises
  • City Breaks all over the World
  • UK Weekend Breaks & Holidays
  • Foreign Currency
  • Travel Gift Voucher

...and so much more, plus your staff can visit our website or call us free on 01473 242 606 to enquire.

We offer a voucher purchase scheme

Do you want to incentivise your staff or reward performance with Travel Gift Vouchers to ensure they get the most out of their leisure time?

We offer a voucher purchase scheme that would benefit your staff. Investing in the leisure time of your staff helps maintain a fresh and happy attitude, which can help boost performance and work ethic. This ensures you are always getting the best out of your team!

If you would like to know more or have any questions please contact Kerrie Wilkinson on 07818 094429

Meet the Team

Contact. us

Address :
42 White House Road, Ipswich, Suffolk, IP1 5LL
TELEPHONE :
01473 242606
Opening Hours :

9:00am to 5.00pm, Monday to Friday

9:00am to 4.00pm, Saturday

Closed, Sunday and Bank Holidays

24 hour service available – please contact us for more information

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